Stop managing tickets. Start resolving them automatically. Our agentic AI understands issues, plans solutions, executes actions, and closes tickets—securely and at scale.
Support teams across departments are drowning in repetitive tickets. Manual triage, endless back-and-forth, and slow resolution leads to:
resolvai is an agentic AI platform that autonomously handles tickets across all departments end-to-end:
Our AI agent autonomously resolves tickets across all departments without human intervention
Instant password resets, account unlocks, and permission requests handled automatically
Diagnose and fix connectivity issues, DNS problems, and VPN configuration errors
Install, uninstall, and update pre-approved applications from the software catalog
Resolve email access problems, sync issues, and mailbox configuration automatically
Run system checks for storage, memory, battery health, and performance issues
Process role-based access requests with automatic approval workflows
Our agentic AI follows a systematic approach to resolve tickets autonomously
AI classifies the issue type with 90%+ confidence threshold, extracting entities like app names, error codes, and OS details
System fetches relevant context - user permissions, device info, recent logs - and asks clarifying questions if needed
Multi-step reasoning engine decides the resolution plan and validates against security policies and permissions
Safe actions executed via integrated tools with retry logic, fallbacks, and real-time outcome observation
AI confirms resolution with the user. If failed, automatic rollback. If escalation needed, provides structured summary
Try our interactive demo to see how the AI agent resolves tickets in real-time
Our MVP targets demonstrate real impact on IT operations efficiency
Built with zero-trust architecture and comprehensive guardrails to ensure safe autonomous actions.
+ More integrations coming soon
Join leading teams who have reduced their resolution time by 60% and freed their staff from repetitive work across all departments.